Welcome to Menn and Co! We appreciate your business and want to make sure you have a seamless shopping experience. Please take a moment to review our Delivery and Shipping Policy, which outlines important information regarding the delivery of your orders.
1. Order Processing
- Order Confirmation: After you place an order on our website, you will receive an order confirmation email. Please review this email to ensure that all order details, including your shipping address and product selections, are accurate. If you notice any discrepancies, please contact our customer support team immediately.
- Processing Time: Our team works diligently to process orders promptly. Most orders are processed within 2-5 business days, excluding weekends and holidays. However, please note that processing times may vary during peak seasons or due to exceptional circumstances.
2. Shipping Methods
- Shipping Locations: We offer shipping to addresses Pan India. If you require delivery to an address outside of these locations, please contact our customer support team to discuss potential options and associated shipping fees.
- Shipping Carriers: We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The specific carrier used for your order may vary based on your location and the shipping method selected during checkout.
- Shipping Fees: Shipping fees are calculated based on the weight and dimensions of the products in your order, as well as your shipping address. You can view the estimated shipping costs during the checkout process.
3. Estimated Delivery Times
- Delivery Estimates: The estimated delivery time for your order is provided during the checkout process. Please note that these estimates are based on typical delivery times and may vary due to factors beyond our control, such as weather conditions, customs delays, or unforeseen circumstances.
- Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your shipment.
4. Delivery Delays
While we make every effort to ensure timely deliveries, we cannot guarantee specific delivery dates or times. Delays may occur due to various factors, including but not limited to:
- Weather conditions
- Customs or import processes
- High order volume
- Holidays and weekends
- Acts of nature or unforeseen events
If you experience a significant delay in receiving your order, please contact our customer support team, and we will assist you in tracking and resolving the issue.
5. Delivery to Incorrect Addresses
Please ensure that your shipping address is accurate and up-to-date when placing an order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you believe you have provided an incorrect address, please contact us immediately, and we will do our best to update the information before shipping.
6. Shipping Restrictions
Certain products or categories may be subject to shipping restrictions or regulations in specific regions or countries. It is your responsibility to be aware of and comply with any applicable shipping restrictions or customs regulations in your area.
7. Contact Us
If you have any questions or concerns regarding our Delivery and Shipping Policy or the status of your order, please don't hesitate to contact our customer support team at:
– Email: mennindiaa@gmail.com
– Phone: 18008909566
We are here to assist you and ensure that your shopping experience with Menn and Co. is exceptional.
8. Changes to the Policy
We reserve the right to update or modify our Delivery and Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy periodically for updates.
